Privacy Policy
Last updated: October 2025
This Privacy Policy explains how Systime Health Ltd (“we”, “our”, “us”, trading as Doctor Prithvi) collects, uses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Systime Health Ltd
Registered address: 5 Hillside Gardens, Preston Hill, Harrow HA3 9UW, United Kingdom
Email for data enquiries: concierge@doctorprithvi.com
2. Information We Collect
We collect and process only the information that you voluntarily provide through our website contact form, including:
Name
Email address
Phone number (optional)
Message content or enquiry details
We do not collect medical records, clinical test results, or payment information through this website.
3. How We Use Your Information
We use the information you submit solely to:
Respond to your enquiry or request a Discovery Consultation.
Arrange follow-up communication if appropriate.
Maintain basic records of enquiries for audit and service quality purposes.
We do not sell, rent, or share personal data for marketing purposes.
4. Legal Basis for Processing
Our processing is based on legitimate interest – responding to individuals who contact us directly and providing requested information or appointments.
5. Data Retention
We do not store data on the website or within Framer.
Contact-form submissions are delivered securely to our practice email and retained only as long as necessary to manage your enquiry, after which they are securely deleted.
Any clinical or patient data created following registration is held separately within our encrypted Electronic Medical Record system (SEMBLE) and follows medical-record retention requirements.
6. Third-Party Processors
We use a small number of trusted providers to operate our website and email systems:
Framer – website hosting and form delivery
Google Workspace – email and calendar infrastructure
These processors act on our instructions only and comply with UK and EEA data-protection standards.
7. Cookies and Tracking
This website does not use cookies or behavioural tracking.
We may collect anonymous usage metrics via Framer’s internal analytics to monitor site performance only.
8. Children’s Data
We do not intentionally collect information about children via this website.
Where minors are seen as registered patients, their records are maintained securely within SEMBLE and governed by separate clinical-data policies.
9. International Transfers
All website-related data is processed and stored within the United Kingdom or European Economic Area.
If data is ever transferred outside these regions, equivalent safeguards will be applied.
10. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request erasure of data where appropriate.
Object to processing or request restriction of use.
To exercise any of these rights, please email concierge@doctorprithvi.com.
We will respond within one month of receipt.
11. Security
We use secure email systems and encrypted servers to protect information shared via our contact forms.
Access to personal data is restricted to authorised staff only.
12. Complaints
If you are concerned about how your information has been handled, please contact us first so we can resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk | Telephone: 0303 123 1113
13. Policy Updates
We may update this policy periodically to reflect changes in law or practice.
The latest version will always be available at doctorprithvi.com/privacy.
Privacy Policy
Last updated: October 2025
This Privacy Policy explains how Systime Health Ltd (“we”, “our”, “us”, trading as Doctor Prithvi) collects, uses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Systime Health Ltd
Registered address: 5 Hillside Gardens, Preston Hill, Harrow HA3 9UW, United Kingdom
Email for data enquiries: concierge@doctorprithvi.com
2. Information We Collect
We collect and process only the information that you voluntarily provide through our website contact form, including:
Name
Email address
Phone number (optional)
Message content or enquiry details
We do not collect medical records, clinical test results, or payment information through this website.
3. How We Use Your Information
We use the information you submit solely to:
Respond to your enquiry or request a Discovery Consultation.
Arrange follow-up communication if appropriate.
Maintain basic records of enquiries for audit and service quality purposes.
We do not sell, rent, or share personal data for marketing purposes.
4. Legal Basis for Processing
Our processing is based on legitimate interest – responding to individuals who contact us directly and providing requested information or appointments.
5. Data Retention
We do not store data on the website or within Framer.
Contact-form submissions are delivered securely to our practice email and retained only as long as necessary to manage your enquiry, after which they are securely deleted.
Any clinical or patient data created following registration is held separately within our encrypted Electronic Medical Record system (SEMBLE) and follows medical-record retention requirements.
6. Third-Party Processors
We use a small number of trusted providers to operate our website and email systems:
Framer – website hosting and form delivery
Google Workspace – email and calendar infrastructure
These processors act on our instructions only and comply with UK and EEA data-protection standards.
7. Cookies and Tracking
This website does not use cookies or behavioural tracking.
We may collect anonymous usage metrics via Framer’s internal analytics to monitor site performance only.
8. Children’s Data
We do not intentionally collect information about children via this website.
Where minors are seen as registered patients, their records are maintained securely within SEMBLE and governed by separate clinical-data policies.
9. International Transfers
All website-related data is processed and stored within the United Kingdom or European Economic Area.
If data is ever transferred outside these regions, equivalent safeguards will be applied.
10. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request erasure of data where appropriate.
Object to processing or request restriction of use.
To exercise any of these rights, please email concierge@doctorprithvi.com.
We will respond within one month of receipt.
11. Security
We use secure email systems and encrypted servers to protect information shared via our contact forms.
Access to personal data is restricted to authorised staff only.
12. Complaints
If you are concerned about how your information has been handled, please contact us first so we can resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk | Telephone: 0303 123 1113
13. Policy Updates
We may update this policy periodically to reflect changes in law or practice.
The latest version will always be available at doctorprithvi.com/privacy.
Privacy Policy
Last updated: October 2025
This Privacy Policy explains how Systime Health Ltd (“we”, “our”, “us”, trading as Doctor Prithvi) collects, uses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Systime Health Ltd
Registered address: 5 Hillside Gardens, Preston Hill, Harrow HA3 9UW, United Kingdom
Email for data enquiries: concierge@doctorprithvi.com
2. Information We Collect
We collect and process only the information that you voluntarily provide through our website contact form, including:
Name
Email address
Phone number (optional)
Message content or enquiry details
We do not collect medical records, clinical test results, or payment information through this website.
3. How We Use Your Information
We use the information you submit solely to:
Respond to your enquiry or request a Discovery Consultation.
Arrange follow-up communication if appropriate.
Maintain basic records of enquiries for audit and service quality purposes.
We do not sell, rent, or share personal data for marketing purposes.
4. Legal Basis for Processing
Our processing is based on legitimate interest – responding to individuals who contact us directly and providing requested information or appointments.
5. Data Retention
We do not store data on the website or within Framer.
Contact-form submissions are delivered securely to our practice email and retained only as long as necessary to manage your enquiry, after which they are securely deleted.
Any clinical or patient data created following registration is held separately within our encrypted Electronic Medical Record system (SEMBLE) and follows medical-record retention requirements.
6. Third-Party Processors
We use a small number of trusted providers to operate our website and email systems:
Framer – website hosting and form delivery
Google Workspace – email and calendar infrastructure
These processors act on our instructions only and comply with UK and EEA data-protection standards.
7. Cookies and Tracking
This website does not use cookies or behavioural tracking.
We may collect anonymous usage metrics via Framer’s internal analytics to monitor site performance only.
8. Children’s Data
We do not intentionally collect information about children via this website.
Where minors are seen as registered patients, their records are maintained securely within SEMBLE and governed by separate clinical-data policies.
9. International Transfers
All website-related data is processed and stored within the United Kingdom or European Economic Area.
If data is ever transferred outside these regions, equivalent safeguards will be applied.
10. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request erasure of data where appropriate.
Object to processing or request restriction of use.
To exercise any of these rights, please email concierge@doctorprithvi.com.
We will respond within one month of receipt.
11. Security
We use secure email systems and encrypted servers to protect information shared via our contact forms.
Access to personal data is restricted to authorised staff only.
12. Complaints
If you are concerned about how your information has been handled, please contact us first so we can resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk | Telephone: 0303 123 1113
13. Policy Updates
We may update this policy periodically to reflect changes in law or practice.
The latest version will always be available at doctorprithvi.com/privacy.